Terms and Conditions

1. Acceptance of terms

By accessing or using Vione Hernal services, you agree to these Terms and Conditions and all applicable laws.

If you do not agree with any part of these terms, you must not use the website or related services.

2. Accounts and responsibilities

You are responsible for maintaining the confidentiality of your login credentials and for activity under your account.

Vione Hernal may suspend or terminate accounts that violate these terms, create security risks, or involve fraudulent activity.

• Provide accurate and up-to-date account information.
• Notify support immediately about unauthorized access.
• Do not impersonate other individuals or entities.

3. Orders, pricing, and payment

Product prices, availability, and promotional offers may change without notice.

Placing an order does not guarantee acceptance. We may cancel or limit quantities for pricing errors, stock issues, or payment verification concerns.

Payments are processed securely through approved payment providers.

4. Shipping, returns, and refunds

Estimated delivery times are provided for convenience and are not guaranteed unless explicitly stated.

Return eligibility, refund timelines, and exchange options are governed by our posted return policy.

• Return requests should be submitted within 30 days of delivery.
• Items must be unworn and in original condition unless defective.
• Refunds are issued to the original payment method.

5. Intellectual property

All website content, branding, graphics, and text are owned by Vione Hernal or licensed for use and are protected by intellectual property laws.

You may not copy, distribute, modify, reverse engineer, or commercially exploit materials without prior written consent.

6. Limitation of liability

To the maximum extent permitted by law, Vione Hernal is not liable for indirect, incidental, special, consequential, or punitive damages arising from use of the services.

Our total liability for any claim related to your use of the services is limited to the amount paid by you for the order giving rise to the claim.

7. Changes to these terms

We may revise these terms from time to time. Updates become effective when published on this page.

Your continued use of the services after updates are posted constitutes acceptance of the revised terms.

8. Contact information

For legal notices or questions about these Terms and Conditions, contact our support team at legal@vione-hernal.com.

Mailing address: Vione Hernal Legal Department, 1285 Market St, Suite 400, San Francisco, CA 94103, United States.